Loyalty FAQ
What is the OSKIA Loyalty Programme?
Our Loyalty Programme is our way of saying thank you for choosing OSKIA. Every time you shop with us, you’ll earn points that can be redeemed for vouchers to use on future purchases. You’ll also enjoy exclusive perks, early access to new launches, and special rewards throughout the year.
How do I earn points?
You’ll earn points every time you make a purchase on our website. You can also earn extra points for things like signing up to our newsletter, following us on Instagram, or referring a friend. Your account dashboard will show you all the ways you can earn points.
Where can I check my points balance?
Simply log in to your OSKIA account and visit the Loyalty section to view your current points, available vouchers, and rewards history.
How do I redeem my points?
Once you’ve collected enough points, you can redeem them for money-off vouchers in your Loyalty account. Choose the voucher value you’d like to redeem – for example, £5, £10, or £25 – and you’ll receive a unique voucher code to use at checkout.
Can I use more than one voucher at a time?
No, only one voucher code can be used per order. Because vouchers cannot be combined once they’ve been redeemed, we recommend waiting until you have enough points to create the voucher value you’d like to use in one go.
For example, instead of redeeming three separate vouchers (£10 + £10 + £5), you should redeem a single £25 voucher.
Can I use my voucher with other offers or discounts?
No, voucher codes cannot be combined with other promotional codes, discounts, or offers unless otherwise stated.
Do my points expire?
Yes – your points will expire after 12 months from the date they were earned. To make the most of your rewards, be sure to use them before they expire
Can I convert a voucher code back into points after redeeming it?
No, once a voucher has been redeemed, it cannot be converted back into points. We recommend only redeeming your points when you’re ready to use the voucher.
What happens if I return an item I earned points on?
If you return an item, any points earned from that purchase will be deducted from your account once the return is processed.

Refer a Friend
Love our products and feel the need to shout about it? Use our Refer-A-Friend programme - for each friend you introduce to OSKIA you will both receive £10 worth of points as a thank you for sharing the love. Log into your account and go to the earn points section to access your referral link.