HOW CAN I RECEIVE SAMPLES?
We offer 3 free samples with every order. These samples can be selected in your basket when checking out.
If you need advice on what products will be best for your skin type or specific concerns please contact us on firstname.lastname@example.org.
ARE OSKIA PRODUCTS ORGANIC?
We are not certified organic by any certification board. We will always use the organic option if it is available and effective, but we decided against certification because it dramatically reduces the amount of active ingredients available to use. OSKIA only chooses ingredients that work.
DOES OSKIA USE SULPHATES OR PARABENS?
OSKIA products are FREE FROM artificial chemicals, fragrances, preservative, colorants, petrochemicals, phthalates, DEA, TEA, sulphates or parabens.
WHY IS OSKIA 98% NATURAL?
OSKIA is 100% honest in what goes into our products. They are 98% natural. We use synthetic Ecocert approved preservatives. We feel very strongly that skincare products need to be preserved 100% effectively. So called 'preservative-free' products can be a health hazard.
OTHER BRANDS TALK ABOUT NUTRITION. WHY IS OSKIA DIFFERENT?
Many brands now use the word 'nutrition' or 'nutritious' to describe an ingredient, especially oils. However, our skin cannot break down ingredients into individual nutrients like our gut does. Real skin nutrition only includes bio-available nutrients - when the individual nutrient is in a form that the skin cell can use directly. This is why OSKIA only uses bio-available actives and nutrients that our skin will recognise, absorb and benefit from.
DOES OSKIA TEST ON ANIMALS?
We're absolutely 100% against animal cruelty. OSKIA does not conduct or commission animal testing on any of its products or ingredients, or by way of any of our laboratories or suppliers. Animal testing for cosmetics is illegal in the European Union since 2009 and additional laws were adopted in the UK in 2012.
HOW DOES YOUR SUBSCRIPTION SERVICE WORK?
Save 15% when you choose to auto-replenish your favourite OSKIA products. The frequency of the subscription for each product is stated on the product page. There is no minimum commitment and you can cancel anytime.
For more information please visit our Subscription Service page here.
ARE OSKIA PRODUCTS SUITABLE FOR VEGANS?
OSKIA is a clean tech, nutritional skincare brand. We have chosen to include milk peptides in a few of our products due to their brilliant hydrating, smoothing and anti-ageing benefits. The products that are suitable for vegans are Perfect Cleanser, Renaissance Cleansing Gel, Renaissance Mask, Renaissance Brightlight, Renaissance 360, Micro-Exfoliating Balm, Restoration Oil, Super 16 Serum, CityLife Concentrate, CityLife Facial Mist, CityLife Cleansing Concentrate, CityLife I-Zone Lip & Eye Balm, Adaptive Tan Mist, Adaptive Tan Drops, Renaissance Body Scrub, Vitamin E Bath Oil, MSM Bio-Plus, Liquid Mask, Super-C, Floral Water, Cupid's Bow, Renaissance Hand Cream and Renaissance Hand & Body Cream
ARE OSKIA PRODUCTS GLUTEN-FREE?
The entire OSKIA range is free from gluten and all traces of gluten.
CAN OSKIA PRODUCTS BE USED DURING PREGNANCY?
The entire OSKIA range is suitable to use during pregnancy apart from our Retinoid sleep Serums & Vitamin E Bath Oil. OSKIA is a natural skin care range and we use a very small quantity of organic essential oils in our products to give them a very light but lovely fragrance. As the organic essential oils are in very small quantities, they are perfectly safe to use during this very special time.
For your piece of mind if thinking of trying any of our supplements, please do consult your General Practitioner first.
ONCE I OPEN A PRODUCT HOW LONG CAN I USE IT FOR?
Each product’s shelf life can be found on its box in a symbol with the number of months indicated on the inside of an open jar.
HOW LONG WILL IT TAKE ME TO USE ONE PRODUCT?
It differs from person to person but it will take approximately 3 months for products part of a daily routine.
IF A PRODUCT IS NOT SUITABLE FOR MY SKIN, COULD I RETURN IT?
We want our customers to 100% happy with their purchase. You can learn more about our Returns and Refunds policy here.
HOW CAN I FIND OUT ABOUT BECOMING AN AUTHORISED SELLER OR FRANCHISING WITH OSKIA?
If you’re interested in becoming one of OSKIA’s retail partners please email us at email@example.com with more information about your business and we’ll get back to you.
HOW CAN I WORK FOR OSKIA?
We’re always looking for new talent to join our growing business. Please send your CV to firstname.lastname@example.org.
WHO CAN I CONTACT TO INCLUDE OSKIA PRODUCTS ON A BLOG OR VIDEO POST?
For all press enquiries please contact us directly at email@example.com.